AMIDEAST Morocco Summer 2021 Young Learners Session Survey English Version

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* 3. When is your class?

Monday-Wednesday-Friday 3pm-5pm

Monday-Tuesday-Wednesday-Thursday-Friday 9:00 am-01:15 pm

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* 4. What is your gender?

Male

Female

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* 5. Where do you live?

Hassan, Rabat

Agdal, Rabat

El-Youssoufia, Rabat

Yacoub el-Mansour, Rabat

Souissi, Rabat

Sale

Temara

Centre Ville, Casablanca

Sidi Maarouf, Casablanca

Ain Sbaa, Casablanca

Bouskoura la ville verte, Casablanca

Other (please specify)

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* 6. What school do you go to?

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* 7. Why are you studying English? (Check all that apply)

I want to improve my English level at school.

I want to prepare for an English examination.

I hope to improve my chances of finding a job.

I hope to study abroad.

I want to develop personally.

I like to socialize with other who are studying English.

Other (please specify)

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* 8. How would you describe the level of your English class for you? (Select one)

This class was very advanced for me.

This class was somewhat advanced for me.

This class was the right level for me.

This class was somewhat easy for me.

This class was very easy for me.

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* 9. Please rate the following aspects of your teacher:

	Strongly disagree	Disagree	Neutral / Not sure	Agree	Strongly agree	Not Applicable
My teacher created a welcoming atmosphere for students.	My teacher created a welcoming atmosphere for students. Strongly disagree	My teacher created a welcoming atmosphere for students. Disagree	My teacher created a welcoming atmosphere for students. Neutral / Not sure	My teacher created a welcoming atmosphere for students. Agree	My teacher created a welcoming atmosphere for students. Strongly agree	My teacher created a welcoming atmosphere for students. Not Applicable
My teacher managed the class and time effectively.	My teacher managed the class and time effectively. Strongly disagree	My teacher managed the class and time effectively. Disagree	My teacher managed the class and time effectively. Neutral / Not sure	My teacher managed the class and time effectively. Agree	My teacher managed the class and time effectively. Strongly agree	My teacher managed the class and time effectively. Not Applicable
My teacher prepared well for lessons.	My teacher prepared well for lessons. Strongly disagree	My teacher prepared well for lessons. Disagree	My teacher prepared well for lessons. Neutral / Not sure	My teacher prepared well for lessons. Agree	My teacher prepared well for lessons. Strongly agree	My teacher prepared well for lessons. Not Applicable
My teacher used a variety of activities for language practice.	My teacher used a variety of activities for language practice. Strongly disagree	My teacher used a variety of activities for language practice. Disagree	My teacher used a variety of activities for language practice. Neutral / Not sure	My teacher used a variety of activities for language practice. Agree	My teacher used a variety of activities for language practice. Strongly agree	My teacher used a variety of activities for language practice. Not Applicable
My teacher gave me feedback that helped me improve.	My teacher gave me feedback that helped me improve. Strongly disagree	My teacher gave me feedback that helped me improve. Disagree	My teacher gave me feedback that helped me improve. Neutral / Not sure	My teacher gave me feedback that helped me improve. Agree	My teacher gave me feedback that helped me improve. Strongly agree	My teacher gave me feedback that helped me improve. Not Applicable
My teacher treated all students fairly.	My teacher treated all students fairly. Strongly disagree	My teacher treated all students fairly. Disagree	My teacher treated all students fairly. Neutral / Not sure	My teacher treated all students fairly. Agree	My teacher treated all students fairly. Strongly agree	My teacher treated all students fairly. Not Applicable
My teacher helped me adapt to virtual classes.	My teacher helped me adapt to virtual classes. Strongly disagree	My teacher helped me adapt to virtual classes. Disagree	My teacher helped me adapt to virtual classes. Neutral / Not sure	My teacher helped me adapt to virtual classes. Agree	My teacher helped me adapt to virtual classes. Strongly agree	My teacher helped me adapt to virtual classes. Not Applicable
My teacher developed virtual classes that kept my interest.	My teacher developed virtual classes that kept my interest. Strongly disagree	My teacher developed virtual classes that kept my interest. Disagree	My teacher developed virtual classes that kept my interest. Neutral / Not sure	My teacher developed virtual classes that kept my interest. Agree	My teacher developed virtual classes that kept my interest. Strongly agree	My teacher developed virtual classes that kept my interest. Not Applicable

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* 10. Do you have any additional comments about your teacher?

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* 11. Overall, how would you rate your English class?

Very poor

Poor

Average

Good

Excellent

Very poor

Poor

Average

Good

Excellent

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* 12. Do you feel your English has improved this session?

Not at all

Not much

Yes

Yes, more than expected

Yes, very much

Not at all

Not much

Yes

Yes, more than expected

Yes, very much

If not, what could we have done differently?

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* 13. Have your expectations been met?

Not at all

Not much

Yes

Yes, more than expected

Yes, very much

Not at all

Not much

Yes

Yes, more than expected

Yes, very much

If not, what could we have done differently?

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* 14. Please rate the following aspects of AMIDEAST Customer Service:

	Strongly disagree	Disagree	Neutral / Not sure	Agree	Strongly agree	Not Applicable
The customer service representative answered my questions clearly.	The customer service representative answered my questions clearly. Strongly disagree	The customer service representative answered my questions clearly. Disagree	The customer service representative answered my questions clearly. Neutral / Not sure	The customer service representative answered my questions clearly. Agree	The customer service representative answered my questions clearly. Strongly agree	The customer service representative answered my questions clearly. Not Applicable
The customer service representative handled problems quickly and effectively.	The customer service representative handled problems quickly and effectively. Strongly disagree	The customer service representative handled problems quickly and effectively. Disagree	The customer service representative handled problems quickly and effectively. Neutral / Not sure	The customer service representative handled problems quickly and effectively. Agree	The customer service representative handled problems quickly and effectively. Strongly agree	The customer service representative handled problems quickly and effectively. Not Applicable
The customer service representative is friendly and treated me with respect.	The customer service representative is friendly and treated me with respect. Strongly disagree	The customer service representative is friendly and treated me with respect. Disagree	The customer service representative is friendly and treated me with respect. Neutral / Not sure	The customer service representative is friendly and treated me with respect. Agree	The customer service representative is friendly and treated me with respect. Strongly agree	The customer service representative is friendly and treated me with respect. Not Applicable
The customer service representative helped me adapt to the online virtual classroom experience.	The customer service representative helped me adapt to the online virtual classroom experience. Strongly disagree	The customer service representative helped me adapt to the online virtual classroom experience. Disagree	The customer service representative helped me adapt to the online virtual classroom experience. Neutral / Not sure	The customer service representative helped me adapt to the online virtual classroom experience. Agree	The customer service representative helped me adapt to the online virtual classroom experience. Strongly agree	The customer service representative helped me adapt to the online virtual classroom experience. Not Applicable

AMIDEAST Morocco Summer 2021 Young Learners Session Survey English Version

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* 1. What is the name of your teacher?

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* 2. What class are you taking?

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* 3. When is your class?

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* 4. What is your gender?

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* 5. Where do you live?

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* 6. What school do you go to?

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* 7. Why are you studying English? (Check all that apply)

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* 8. How would you describe the level of your English class for you? (Select one)

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* 9. Please rate the following aspects of your teacher:

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* 10. Do you have any additional comments about your teacher?

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* 11. Overall, how would you rate your English class?

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* 12. Do you feel your English has improved this session?

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* 13. Have your expectations been met?

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* 14. Please rate the following aspects of AMIDEAST Customer Service:

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* 15. Please list any suggestions you have for improving our customer service.