Lebanon Final Test 5A Writing
Test 5A: Writing Section
Read the situation below and then write a formal letter of complaint to the organizers of Hosts International.
You recently read about an online company, Hosts International, that offers a service that is similar to the idea of couch surfing. You pay them a small fee, send them your itinerary, and they then arrange your accommodation. You don’t have to pay anything else. They promise to match guests and hosts carefully, according to everyone’s requirements. They also promise to respond immediately online if their customers have any problems with the hosts. You have just returned from a trip they organized for you but you are 'not' satisfied for the following reasons. In one place, you were sent to stay with a retired couple who locked the door at ten o’clock at night and refused to give you a key. In a second place, which was dirty and overcrowded with students, the hosts would only let you stay if you paid them $30 a night. When you tried to contact Hosts International to find you another host, nobody replied and you had to go and stay in a hotel, which although clean, cost you $50 a night.
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