General English: Adult Conversation Upper Intermediate

   Hi Everyone , 

Please write a reply to the compaint email below.

Please send  your reply before March 23 .

Dear Sir ot Madam ,

I am writing to you to make a complaint about the  shipment that I had received  yesterday.
The product that I received seemed to be totally damaged and the content is short .  Please note that this is no the first time that this incident occured and we think seriously to consider the supplier .

I look forward to your response.

John Smith